Easily report incidents from the field (including photos) through the Lucidity app. Ideal for use by all staff and contractors.
About
Industries
Incident Management Software
The Simple Incident Management & Reporting Solution
MANAGE ALL INCIDENT PROCESSES IN ONE PLACE
Lucidity’s incident management software brings all company-wide incidents and events into a central issues register, tracking:
- Incidents
- Hazards
- Non-conformances
- Opportunities for improvements
- Complaints
- and more
Once an incident is reported in the system, it will trigger the relevant alerts and workflows based on factors such as severity, project or nature of the event. Trigger notifications ensure the right people are alerted to prompt investigations, follow-up actions and close-out.
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FEATURES
Take your incident management to the next level
Centralisation
Report, investigate, analyse and manage all issue types in one centralised location
Customisation
A flexible suite of incident categories and forms enables tailoring to specific organisational needs
Workflows and Actions
Built-in process management and actions, ensuring appropriate approval levels and sign-off
Traceability
Traceability of information, decision-making and accountability protocols
Dashboards
Customise dashboards to draw crucial business intelligence from your incident data
Audit logs
Audit management including linked action, non-conformance and improvement opportunities
Risk Management
Integrated with Lucidity's powerful Risk Management solution
Mobility
Streamline Incident Management
Benefits of Lucidity
- Centralised incident, hazard and risk management
- Private or Public forms (anyone can log an incident without creating an account)
- Notifications and corrective actions
- QR codes
- Data analytics and dashboards
- Business Intelligence (B.I) integration
- One line of sight across all people management
- ISO 27001 security
- Single Sign On (SSO)

"The new level of information we’ve been able to achieve with Lucidity has meant we’ve now got access to granular data, all collected from the field in real-time. It’s been a complete game-changer for us"
Group Manager of Reporting & Analytics
"What makes our sites safe isn't just having software. Making our sites safe relies on the engagement of supervisors and management staff with health and safety software - and Lucidity plays a key role in that"
Technology Program Manager
CENTRALISED EHS, RISK AND COMPLIANCE

Health & Safety Management
Hazards, incidents, audits, inspections, and more

Environmental Management
Aspects and impacts assessments, Legal and regularly compliance, Environmental Incident reporting and more
Quality Management
Iso compliance management, non-conformances, inspections, audits and more

Risk
Management
Risk assessments, risk register, control management, and more

Solutions
Ideagen Lucidity acknowledges the Wurundjeri and Boonwurrung people of the Kulin nation and the Ngunnawal people as the Traditional Owners of the lands on which our offices are located. We also acknowledge the Traditional Owners of Country on which we meet and work throughout Australia. We recognise that sovereignty over the land has never been ceded, and pay our respects to Elders past, present and emerging.